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Systems Design

We redesign organizational systems to reduce unnecessary burden, improve accessibility, and create environments better aligned with real human needs.

Your “Offerings” page (this is the key shift)

Instead of services, you organize it like this:

 

1. Systems Assessment

What it is:

  • 20–25 question diagnostic

  • evaluates friction, adoption, usability, burnout risk

What it produces:

  • Systems Health Score

  • breakdown of where breakdowns happen

 

2. Implementation Intervention (Framework)

What it is:

  • your core model (ALIGN or SHAPE, etc.)

  • explains how systems get redesigned

What it does:

  • translates diagnosis into action steps

  • standardizes improvement across organizations

 

3. Experience Evaluation (Playbook)

What it is:

  • structured guides (not custom consulting every time)

What it includes:

  • step-by-step fixes

  • templates

  • workflows

  • behavior/system alignment strategies

 

4. Optional: Advisory / Partnership Work

Only if you want it:

  • helping orgs implement the system

  • training teams on using the framework

Raines Park, LLC | DC

“Our team loved the experiences Mercedes created for our event. People are still talking about how refreshing it was to have resilience and wellbeing at the center of such a high-energy gathering."
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